Frequently Asked
What TrustChain proves, what it does not, and where the line between the two sits.
Your position depends almost entirely on what you can prove. A screenshot, a text thread, or a verbal agreement can all be disputed or re-characterised later. TrustChain creates a record that cannot be quietly changed: both parties' identities are verified through KYC, the agreed text is cryptographically fingerprinted at signing, and that fingerprint is anchored to the Polygon public blockchain. If the other side later claims the terms were different, the fingerprint either matches the document or it does not — and either party can check this without the other's cooperation, and without trusting TrustChain.
TrustChain proves what was agreed, by whom, and when — it does not, and cannot, guarantee that any particular agreement is enforceable in your jurisdiction. Enforceability depends on where the parties are, what the agreement covers, and local law. What is jurisdiction-independent is the proof itself: a keccak256 fingerprint anchored on a public blockchain verifies identically anywhere in the world. TrustChain is a technology platform, not a substitute for legal counsel.
An e-signature platform proves a document was signed and stores it on the vendor's servers. TrustChain adds three things: identity is verified through KYC before a signature is accepted, so you know who actually signed; a fingerprint of the agreement is anchored to a public blockchain, so the proof survives independently of TrustChain's servers, cooperation, or continued existence; and an AI Advisor explains the terms before you commit. A signed PDF proves nothing on its own — any copy can be edited, and nothing ties the file to a verified person.
No. The fingerprint of the signed text is written to a public blockchain that TrustChain does not control and cannot rewrite. Altering a single character of the agreement produces a completely different fingerprint, so any change is immediately detectable by either party. Even if TrustChain disappeared tomorrow, the anchored proof would remain verifiable on Polygon.
TrustChain's AI Advisor explains clauses in plain language and flags risks in any jurisdiction, and it answers in your own language. For questions covered by its indexed legislation — currently British Columbia, Canada, starting with the Builders Lien Act — it answers from the actual statute text and cites the act, the section number, the consolidation date, and a direct link to the official government source, so you can verify every figure yourself. It also flags provisions whose amendments have been passed but are not yet in force. Outside that indexed corpus it gives general orientation and says plainly that it cannot cite governing law — it will tell you it does not know rather than guess.
Still deciding? The comparison page sets TrustChain against e-signature platforms and against hiring a lawyer, including where each of those is the better choice.